Sales Policy for RatiTechConnect

Effective Date: December 30, 2024

At RatiTechConnect, we are dedicated to providing high-quality laptops and PCs to meet the needs of our customers. This Sales Policy outlines the terms and conditions that apply to your purchases from our website ratitechconnect.net. By making a purchase, you agree to be bound by the terms set forth in this policy.

1. Product Information

We make every effort to ensure the accuracy of the product descriptions, images, and prices on our website. However, there may be occasional errors or discrepancies. We reserve the right to correct any errors, update product information, or modify prices at any time without notice. If an error is found in the price or availability of a product after your order has been placed, we will contact you to confirm the correct details.

2. Ordering Process

To place an order with RatiTechConnect, follow these steps:

  • Browse our website and select the product(s) you wish to purchase.
  • Add items to your shopping cart and proceed to checkout.
  • Provide necessary details such as shipping and billing information.
  • Choose your preferred payment method and complete the payment.

Once your order is confirmed, you will receive an order acknowledgment email containing your order number and summary.

3. Payment

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment methods as specified on our website

All payments are processed securely using encryption technology. Payment is due at the time of purchase, and orders will not be processed until full payment has been received.

4. Order Confirmation and Acceptance

After placing an order, you will receive an email confirming the details. Please note that this email is an acknowledgment of your order and does not indicate that the order has been accepted. RatiTechConnect reserves the right to accept or reject any order. If your order is canceled or cannot be fulfilled, you will be notified via email, and any payments made will be refunded in full.

5. Shipping and Delivery

We offer shipping to destinations within the United States. Shipping fees will be calculated based on the destination and the method selected at checkout. We aim to process and ship orders within 2-5 business days of receipt. Delivery times vary depending on the shipping carrier and location.

  • Shipping Methods: Standard, expedited, and express shipping options are available.
  • Shipping Charges: All shipping costs will be displayed at checkout, and are the responsibility of the buyer unless otherwise stated (e.g., free shipping promotions).
  • Tracking: Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery.

6. Order Cancellations

Orders can be canceled prior to shipment by contacting us directly at info@ratitechconnect.net or by phone at (814) 476-7571. After shipment, we cannot cancel or modify an order. If you wish to return the product after receiving it, please refer to our Refund and Returns Policy.

7. Sales Tax

Sales tax is applicable to all orders shipped to Pennsylvania (PA) and may vary by state law. The applicable sales tax will be calculated during checkout based on your shipping address.

8. Discounts and Promotions

Promotions, discounts, and special offers may be available from time to time. These offers are subject to change and cannot be combined with other discounts unless otherwise stated. Promotional offers are valid for a limited time and are subject to availability.

9. Returns and Refunds

If you are unsatisfied with your purchase, you may be eligible for a return or refund. Please refer to our Refund and Returns Policy for more details about the process, conditions for returns, and refund timelines.

10. Warranty

All products sold by RatiTechConnect come with a manufacturer’s warranty unless otherwise stated. Warranty details are provided by the manufacturer, and customers should refer to the manufacturer’s terms for coverage and claims.

11. Product Availability

While we strive to maintain accurate stock levels, RatiTechConnect cannot guarantee product availability at all times. If an item is out of stock after your order has been placed, we will notify you immediately and provide options for a refund or replacement.

12. Customer Responsibilities

  • Accuracy of Information: Customers are responsible for providing accurate information during the checkout process, including correct shipping addresses and contact details.
  • Receiving Deliveries: Once your order has been shipped, it is your responsibility to ensure that the product is received. If you are not available to accept the delivery, please arrange for someone to receive it on your behalf.

13. Limitations of Liability

RatiTechConnect will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the products purchased. Our liability is limited to the amount paid for the product, excluding shipping and handling charges.

14. Governing Law

This Sales Policy is governed by and construed in accordance with the laws of the state of Pennsylvania. Any disputes arising from the use of this policy or related to the sales of products will be resolved in the courts of Pennsylvania.

15. Changes to This Sales Policy

We may update or modify this Sales Policy at any time. All changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically to stay informed of any updates.

16. Contact Information

For any questions or concerns regarding our Sales Policy, please contact us at:

By placing an order with RatiTechConnect, you acknowledge that you have read, understood, and agree to the terms of this Sales Policy. Thank you for shopping with us!